Privacy Policy

Partysupplies-uk.com (the “Site”) is provided by partysupplies-uk.com and its subsidiaries and affiliates (collectively, “we,” “us,” “our,” or “Party City”). This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from the Site.

This Privacy Policy also describes the choices you have regarding our use of your personal information, how you can access and update this information, and how you can contact us.

By using the Site, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. We may change this Privacy Policy from time to time. We will post any changes on this page and, if the changes are significant, we will provide a more prominent notice.

Information We Collect

We collect information about you in various ways when you use our Site.

  • Information You Provide to Us: We collect information you provide directly to us. For example, we collect information when you create an account, make a purchase, participate in a contest or promotion, sign up to receive our emails, request customer support, or otherwise communicate with us. The types of information we may collect include your name, email address, password, postal address, phone number, payment information (such as credit card numbers), and any other information you choose to provide.
  • Information We Collect Automatically: When you access or use our Site, we automatically collect certain information about your device and your interaction with the Site. This information may include:
    • Device Information: We collect information about the device you use to access our Site, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
    • Log Information: We collect log files about how you use our Site, including your IP address, access times, pages viewed, and the page you visited before navigating to our Site.
    • Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, including cookies, web beacons, and pixels. Cookies are small data files stored on your device. Among other things, cookies help us improve our Site and your experience, see which areas and features of our Site are popular, and count visits. Web beacons are electronic images that may be used on our Site or in our emails and help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, please see the “Your Choices” section below.
  • Information from Other Sources: We may also obtain information from other sources and combine that with information we collect through our Site. For example, we may collect information about you from third parties, including mailing list providers and data enhancement sources.

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Site and services;
  • Process and fulfill your orders and send you related information, including confirmations, invoices, and recall notices;
  • Send you transactional messages, including responses to your comments, questions, and requests; provide customer service; and send you technical notices, updates, security alerts, and support and administrative messages;
  • Communicate with you about products, services, offers, promotions, rewards, and events offered by Party City and others, and provide news and information we think will be of interest to you;
  • Monitor and analyze trends, usage, and activities in connection with our Site;
  • Personalize your online experience and provide advertisements, content, or features that match your profile and interests;
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Party City and others;
  • Comply with our legal and regulatory obligations; and
  • Carry out any other purpose described to you at the time the information was collected.

How We Share Your Information

We may share your personal information in the following circumstances:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., payment processing, order fulfillment, data analysis, email delivery, hosting services, and customer service);
  • With our business partners for their own marketing purposes, but only if you have consented to such sharing;
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process;
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Party City or others;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company; and
  • With your consent or at your direction.

We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

Advertising and Analytics

We allow third parties to serve advertisements on our behalf across the Internet and to provide analytics services. These entities may use cookies, web beacons, and other technologies to collect information about your use of the Site and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked, and conversion information. This information may be used by Party City and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Site and other websites, and better understand your online activity.

For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices.

Your Choices

  • Account Information: You may update, correct, or delete your online account information at any time by logging into your account and navigating to the “Account” section. You may also contact us to request access to, correct, or delete any personal information that you have provided to us.
  • Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site.
  • Promotional Communications: You may opt out of receiving promotional emails from Party City by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Data Retention

We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the Internet or electronic storage system is 100% secure.

Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information of a child under 13, we will take steps to delete such information from our files as soon as possible.

Your California Privacy Rights

California law permits residents of California to request certain details about how their personal information is shared with third parties for direct marketing purposes. If you are a California resident and would like to make such a request, please contact us.

International Transfers

Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

Links to Other Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Site to stay informed about our information practices and the choices available to you.

Contact Us

If you have any questions about this Privacy Policy, please contact us through the provided channels on our website.